Any refunds given regarding the dispute of an order are solely at the discretion of ‘Sincerely, Divine’ and are not automatic.
If upon collection or delivery you find that your products are not as what you ordered and are different from the order confirmation then please email ASAP to firstname.lastname@example.org
Full/partial refunds will only be considered once the product been returned in its entirety and assessed. Any goods that have been opened from their individual packaging will not be refunded.
All products are handmade and therefore inconsistencies and imperfections may occur between designs. No refunds will be given under these circumstances.
All goods are sent out via Royal Mail and arrival dates are an estimate. 'Sincerely, Divine' will not accept any responsibility for delays in the postal service. A refund will not be given for postal delays. Postage costs are non refundable.
You can always contact us for any return question at email@example.com